Terms and Conditions

General Policy

Terms of Sale

Kellaways Fish & Chips LTD

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.
We do not store credit card details nor do we share customer details with any 3rd parties.

Refund Policy

We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days. You have the right to cancel an order up until food preparation is started. Depending upon peak business times this could be as little as a few minutes. Orders can only be cancelled by telephone.Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

Contact Us

The email, postal address and phone number on the DoJo account needs to match the email, postal address and telephone number on the website.

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Opens at 11:30am

Opening times

Sunday	Closed
Monday	Closed
Tuesday	11:30 - 14:00 16:30 - 20:00
Wednesday	11:30 - 14:00 16:30 - 20:00
Thursday	11:30 - 14:00 16:30 - 20:00
Friday	11:30 - 14:00 16:30 - 20:00
Saturday	11:30 - 14:00 16:30 - 20:00

Our Opening Hours are Tuesday - Saturday 11:30am-2pm & 4:30pm-8pm. You can still place your order when we are closed.
Please check our Facebook page for the most recent updates & offers. Pre-ordering is available.

Please Note: ASAP is next available slot, this may be 15mins or over 2 Hours on busy nights!

Please note once an order has been placed it cannot be modified or the collection time changed.

Bags are available to buy in the BAGS & EXTRAS section, if no bag required please click: NO BAG.

Please Note: All our products may contain GLUTEN & FISH, due to the nature of the business.

ALL PRODUCTS COOKED IN REFINED BEEF DRIPPING.

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