Terms and Conditions

Terms of Sale

Kellaways Fish & Chips LTD

We do not store credit card details nor do we share customer details with any 3rd parties.
We do not store credit card details nor do we share customer details with any 3rd parties.

We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days. You have the right to cancel an order up until food preparation is started. Depending upon peak business times this could be as little as a few minutes. Orders can only be cancelled by telephone.Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

The email, postal address and phone number on the DoJo account needs to match the email, postal address and telephone number on the website.